CLIENTSTest your connection, then open a ticket if something looks off.
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Client Support
Speed Test
Check your download, upload, and latency. If the results look slow, send us a screenshot through the help desk and we will take a look.
Get an accurate result
Three quick tips before you test.
Plug in if you can
A wired connection shows what your internet service delivers. Wi-Fi results also depend on distance, walls, and how busy the room is.
Pause big downloads
Streaming, backups, and large updates on other devices share the same connection and will pull the numbers down.
Run it a few times
Test two or three times, and from more than one spot if you are checking Wi-Fi. A pattern tells us more than a single run.
Something not right?
Open a help desk ticket with your results and we will dig in.